Shipping policy

SHIPPING POLICY

Region

Shipping Rate 

 Estimated Deliver Time (business days)

Cost (USD)

Courier

 

 

USA
First Class
6-8 
$5.36
USPS

 

 

USA
Priority
4-6 
$9.00
USPS

 





USA
Priority Express
3-5 
$37.60
USPS

 

Canada
Standard Shipping (untracked)
5+ 
Free
Canada Post

 

Canada 
Xpresspost
2-4 
$16.00
Canada Post

 

International 
Standard International Shipping
21+ 
$14.98
USPS

 

International 
DHL Worldwide Express
5-21 
$46.00
DHL

 

COVID-19 Shipping Changes

Due to the current situation with the COVID-19 pandemic, many countries have had delays in delivery times. Shipping times given at the checkout are estimates provided by shipment carriers. FUM is not responsible for delays in your shipment or if the package does not arrive at the estimated time. Please refer to your tracking information for delivery estimates. If there are concerns with the shipment of your package, contact the carrier directly. 

 

The following are the terms and conditions that constitute our Shipping Policy

Shipment Processing Time

All orders are processed within 1-3 business days. Orders ship out on Mondays, Wednesdays, and Fridays.

Damages

RDFN FUM Natural Products Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Responsibility For Package

RDFN FUM Natural Products is not responsible for the delivery of packages. At time of customer receiving shipment confirmation, RDFN FUM Natural Products Ltd. is no longer responsible for the items. Responsibility for items in shipment, delivered, undelivered, lost, or damaged, is that of the customer and shipment carrier. Concerns regarding delivery should be directed to the carrier.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s), if applicable. The tracking number will be active within 24 hours. Shipping carriers typically update tracking information every 24 hours.

Customs, Duties and Taxes

RDFN FUM Natural Products Ltd. is not responsible for any customs, taxes, or duties applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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TESTIMONIALS

Customers
Love Us

J W.

07/01/21

I Love the feeling it gives me.

02/01/22

Completed 30 Day Smoke/Vape Free Challenge!

Paul C.

11/04/20

For what seems to be a simple idea, is a genius product. I tend to fidget and/or have a bit of an oral fixation especially during the work day. Very happy with it.

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08/23/20

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08/18/20

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05/11/20

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2/16/22

FUM has helped my husband successfully quit smoking!! It worked! We are so grateful!

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01/27/22

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